Frequently Asked Questions
No need to hesitate.
Does our interlining contains harmful chemical elements?
Absolutely no! Our standard is according to Okeo Tex II above and we monthly cooperated with SGS. We can also do the SGS test by order as customers’ requirements.
Will you refund if sales are not good?
Refunds are not possible, especially for customized product. Therefore we will help you do the investigation in advance. Trial order will be helpful before final massive production.
Can I come to China for factory inspection?
Of course, but it is better to wait until the epidemic subsides. Or you can arrange your trusted third part to make inspection.
Tell me more about samples?
Sample within 2 meters are free. But you have to pay for long distance transportation fee and tax at your side. We can deduct a part of customization fee and sample fee when we make final order.
What are the payment options?
If the amount is small, you can use Western Union, which has a lower fee, or PayPal if you can accept a slightly higher fee. But please note that for new customers, we only accept the 100% T/T of the payment, or if you have been with us for years and run into cash flow pressure, we do offer OA credit.
Are you the direct manufacturer?
Yes. We have 16 weft inserted machines, over 30 circular machines and 2 coating lines.